• Senior Product Owner
  • Regulated Digital Transformation
  • Data & AI-enabled Products
  • Customer Onboarding
  • Payments & Data Governance

JiwonNam

Senior Product Owner | Regulated Digital Transformation | Data & AI-enabled Products
13+ years shipping products end-to-end, with delivery reach into 20+ markets. Based in South Korea, open to relocating.

I turn policy-heavy, regulated operations into shipped digital products — production systems that operate at market scale. Roughly 80% of them were greenfield (no predecessor architecture, no reference implementation to copy from), and I owned each one end-to-end: problem framing, discovery, functional specification, system design, delivery, UAT, launch, and hand-over to operations.

Jiwon Nam
13years in product
20+markets launched in
iF 2025design award, UX
Master'sAI & big data, Feb 2027
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Key Product Projects

Product Owner — owns the product end to end across its full lifecycle: discovery, system design, delivery, launch, and hand-over to operations with runbooks and telemetry in place. Delivery project managers were staffed alongside for schedule and vendor management. Titled Planning Owner in Korea — the same lifecycle ownership, local title.

2022—23

Product Owner · Vehicle Dealer App & Online Shop

3 Hyundai national sales companies, one plan: build once, configure per country. It did not survive contact with local law. Singapore, Thailand and the Philippines — 18 months, 3 tracks, integrated with the enterprise systems of record (ERP, CRM, finance and third-party loan linkage, etc). Singapore Hyundai registrations 333 → 941 units H1 2023 → H1 2024 over the period this system was live.

Hyundai Motor Group · Hyundai Autoever

Shown: the customer-facing Cl!ck to Buy — my scope was the operator system behind it. Imagery © Hyundai Motor Europe.

Read

2024—25

UX & Service Planner · NongupEZ Farming Grants

1 million registration filings a year, off paper. A national GovTech platform serving 1.84 million government-registered farming operators, running automated eligibility against tens of thousands of central and local grant rules. Every eligibility decision has to explain itself back to the farmer.

Ministry of Agriculture · LG CNS

Shown: the winning entry as published on iF Design — ifdesign.com. I am credited on the entry’s design team.

Demand-responsive autonomous shuttle — rider call and boarding app in front, safety-driver operations console behind; redacted low-fidelity reconstruction

2025

Product Owner · Busan Autonomous MaaS

6,835 riders, zero safety incidents, 65.9% would ride again — a paid 4-vehicle autonomous shuttle service composed of 2 products (a rider-facing app and a fleet operations console), on a KRW 9.4 billion programme. The interesting spec work was not on the screens.

MOLIT · Busan · LG CNS